Leveraging Contec's skilled team of technical and logistics professionals we enable our customer to quickly and accurately redeploy their valuable assets.
We provide warranty repair services and are authorized partners for many leading technology OEMs. Contec's integrated solutions seamlessly bring and return electronics and electro-mechanical systems and sub-systems from field service, repair, exchange or upgrade.
We implement creative solutions to execute technology, process and people based knowledge transfers so that we can offer strong failure-analysis and de-bug skills in each customer's unique product designs which in turn allow our customers to achieve improvements in productivity and asset utilization with their internal resources. Our exclusive focus on repair as a core competency allows us to often achieve better operating metrics (turn-around time (TAT), repeat failure, etc.) and lower cost that enhances customer satisfaction and profitability.
Our use of a variety of tools such as flying probes, x-ray laminography, in-circuit and custom or functional testers allow skilled technicians and operators to quickly diagnose, repair and return products to customers. Our materials team excels at managing the service parts supply to ensure ready availability to meet customer needs.