Investor Relations

Company Profile

At Contec, we strive to be the best at bringing creative technology and people based solutions to the world’s broadband and video service providers and electronics OEM’s.
We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience.

Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience.
Our general electronics hardware repair services also leverage our service center network to offer our OEM customers the technical skills and responsiveness that is required to service and repair complex electronics hardware for customers from a wide range of industries including Medical, Industrial, and Analytical equipment.

Across our company, our people make it all come together and are our greatest assets!

Contec prides itself on doing business to the highest ethical and legal standards and to strong governance.

Contec prides itself on doing business to the highest ethical and legal standards and to strong governance.

Leadership Team

Joseph Joy
Chief Executive Officer
Joe’s leadership experience spans CEO and COO roles in micro-cap publicly traded and privately held companies to Division Executive of billion-dollar enterprises with a global footprint. He has led successful organization and service transformations across a broad range of markets in technology (from hand-held devices to data center infrastructure and massively parallel processors) to consumer packaged goods in “The Green Space”. A Lean - Leader since his first experience implementing The Toyota Production System (TPS) in 1986, Joe has a passion for diving into challenging markets and businesses and is especially strong in situations with demanding operations and supply chain requirements, having achieved dramatic results in quality, on-time delivery, inventory velocity and competitive positioning against low-cost competitors. He is an adept cross-functional problem-solver and team-builder who has served some of the most well-known and demanding brands including Verizon Wireless, The Disney Company, Whole Foods Markets, IBM and others.

Joe is a USAF Veteran who holds a Bachelors’ Degree from Georgetown University and an MBA from Columbia University.
Brian Mirochnik
Chief Financial Officer
Brian joined Contec in March 2013 with significant financial and operational experience. He brings a wealth of knowledge across all areas of finance. At Contec he oversees all accounting functions in the three operational countries and is responsible for revamping the financial planning process. He has also transitioned the company’s debt to a new lender, streamlined the risk management profile and been involved with the new customer sales process. Prior to Contec Brian was the Manager of Strategic & Financial Planning for Access Insurance, an automotive insurance underwriter in Atlanta, Georgia. There he oversaw the monthly financial projections process, analysis of the profitability of all lines of business and was involved with recapitalizing the balance sheet. Brian has also worked at UBS in their investment banking department and Citizen Bank. Brian began his career in several entrepreneurial ventures which he built and sold prior to going to business school.

Brian holds a Bachelor’s degree in Finance from Siena College and an MBA from the University of Rochester with concentrations in Finance and Corporate Accounting.
Bill Coker
Chief Commercial Officer
Bill Coker has over 20 years of executive leadership experience in the electronics design, manufacturing and after-market services industry. Bill brings a diverse background where he has operational management experience, led global accounts and global direct sales organizations in large fortune 100, medium sized and start-up companies.

Prior to joining Contec, Bill held sales leadership positions at Curvature, Celestica & Jabil/iQor. At Curvature, Bill led the company’s enterprise hardware business unit. While at Celestica, Bill was the VP of Sales managing a team of 30 global sales leaders. At Jabil/iQor, Bill was Sector VP responsible for a $500M division providing In & Out of warranty repair and refurbishment in the US, Canada, Latin America, Europe, Asia and India. 
Rajeev Tiwari
Chief Technology Officer
Rajeev Tiwari has over 16 years of experience in the media and telecommunications industry and has held a range of technical and management roles in Research and Development. Prior to joining Contec in 2015 as Vice President R&D Engineering, Rajeev served as Senior Technical Architect at Technicolor where he was instrumental in the successful turnaround of the engineering teams.

Rajeev holds a Bachelor’s in Electronics and Telecommunications Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya (RGPV) University MP India. He is also an Agile Certified Professional (ACP), holds a Master’s in Embedded Systems and Master’s in Business Administration from the University of Delhi in New Delhi.
Richard Kielb
Senior Vice President, CPE
Ritch Kielb is responsible for Sales for Contec Corporation and brings to his position tremendous experience with Contec having directed and coordinated the sales and marketing strategies of the organization over many years. Ritch joined Contec in 1991, and became a Senior Vice president of Contec Corporation in June of 2002. Prior to his promotion to Senior Vice-President, Ritch served as Contec's Northeast District Sales Manager, Director of Sales, National Sales Director and Vice President of Sales.

Ritch has a Bachelor of Arts Degree in Management and Marketing from Siena College in Loudonville, New York, and brings extensive marketing and sales experience throughout the cable TV industry to Contec's executive management team.
Eric Zevola
Senior Director of Operations, U.S.
With 29 years of experience in the Company, Eric has a proven track record of successfully managing and improving Operations as well as supporting quality initiatives. He leverages his leadership and teamwork skills to ensure that objectives are met. Eric began working for Contec in 1990 as a Certified Electronic Repair Technician. He has since progressed through the Company in roles such as leading and managing the technical support teams for 13 years and in 2011 taking on the role of Operations Manager, where he was responsible for supporting and improving operations in all U.S. sites. Eric’s contributions to Contec have been an integral part of the development of the Company for nearly 3 decades.
Raúl Guerra Martínez
General Manager, Mexico Operations
Raúl is responsible for Operations in our sites located in Matamoros MX, Brownsville TX and Mexico City. Raúl has been with Contec since 1990 and has vast experience in the manufacturing and repair operations of products for the Cable TV industry. During his early years, Raúl had various roles including Industrial Engineer, Manufacturing Manager and Repair Operations Manager at the Matamoros site prior to the acquisition by Contec while it was a General Instruments, Next Level and Motorola company. In 2014 he was promoted to General Manager of Matamoros overseeing all operations.

Raúl has an Industrial and Electronic Engineering degree from the Instituto Tecnológico de Matamoros and is an experienced senior manager of the Maquiladora Industry.
Lauren Wood
Director, Associate Engagement
Lauren has over 20 years of Human Resources experience in technology, healthcare, staffing and manufacturing services industry. She has worked in many areas of HR including recruiting, onboarding, training, employee engagement, labor relations, and compliance. Prior to joining Contec in 2019, Lauren spent 5 years in the Capital Region as a Physician Recruiter and has held various positions as a HR Generalist/ Manager for Pearson Education, Maxtor (a Seagate Company) Auto/Mate Dealership Systems and Maximus Inc.

Lauren holds a Bachelor’s degree in Communications and Journalism from Kansas State University and has been a certified HR Professional since 1998 as a PHR and currently a SHRM-CP.
Board of Directors
Contec's Board of Directors consists of directors from diverse backgrounds and with many years of relevant experience in common.
Key Investors
Contec is privately backed by great investors who share Contec’s vision of growth, stability and financial performance built on exceeding our customer expectations for service and operational excellence.

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