3PL & 4PL for connected technology

We transform
connected technology
supply chains.

Contec recaptures value leakage across the device lifecycle with tech-enabled forward and reverse logistics that adapt and scale — backed by 40+ years of expertise and 50+ patents.

Talk to Us See Our Capabilities

50+

Technology patents

40+

Years of expertise

360K

Sq ft of capacity

100%

US coverage, UPS 2-day ground

Purpose-built for

Connected technology

We handle the full device lifecycle — so you don’t have to manage a patchwork of providers.

ISPs Cable Operators OEMs Broadband & 5G Manufacturers

WiFi / Gateways

Modems / STBs

5G / ONT Equipment

Mesh Routers

Streaming Devices

Connected Home

Point of Sale

PC & Storage

Home Security

What we do

Move more devices
back-to-market.

Comprehensive services under one roof, built to integrate seamlessly with your team and scale with your business.

Forward & Reverse Logistics

Scalable B2B/B2C fulfillment, RMA returns, asset recovery, remarketing, and service parts logistics — from four strategic North American locations.

B2B/B2C Fulfillment
Hub Services
RMA Returns
Asset Recovery
Remarketing
Warehousing

Automated Testing & DiagnosticsFeatured

Our proprietary platforms like OmniTest deliver repeatable, high-throughput validation. Purpose-built test benches eliminate human variability, reduce cycle time, and produce defensible pass/fail data that OEMs and service providers can trust.

5G, ONT, IoT
Objective Parametric Testing
Simultaneous Multi-Device Testing
On-Site Deployment

Diagnostics, Repair & Cosmetic Refurbishment

Rapid diagnostics identify what each unit needs. Devices are then polished, cleaned, and reset to factory condition in a disciplined sequence to return them to market quickly.

Device Testing
Product Triage
Data Wipe (CPI Clear)
Cosmetic Repair
Polishing & Refurb

Kitting, Packaging & Value-Added Services

Custom self-install kits, dynamic BOM kitting, OEM packaging design, inventory optimization, and AI-based spare parts planning that consolidate providers and reduce costs.

Self-Install Kits
Dynamic BOM Kitting
OEM Packaging Design
Inventory Optimization
AI Spare Parts Planning
SKU Consolidation

Why Contec

The “sweet spot” partner.

Sophisticated enough to compete with the largest 3PLs. Agile enough to actually behave like a partner. We grow with you — smaller customers stick with us as they scale, because we build for the long term.

01 — Agility

Customized programs, not rigid contracts.

We iterate with customers to quickly adapt and build what they need for success, now and in the future. Our partners aren’t locked into inflexible programs.

Consult. Design. Execute. Scale. Every program is built for your operation, then refined as you grow.

02 — Technology

50+ patents powering your edge.

Our portfolio of proprietary technology enables smart automation of device lifecycle processes — recovering more units faster and returning them to market with confidence.

Automated testing increases repairless unit recoverability. We back refurbished devices with warranties because our tech makes it possible.

03 — Integration

Seamless extension of your team.

White-labeled services integrate invisibly. Our systems connect directly with yours for inventory, shipping, and reporting. Your end users never know we’re behind it.

Our integrated workflows deliver real-time visibility across test, pack, ship, and return — in your systems, under your brand.

04 — Scale

Everything under one roof.

Consolidate providers. Reduce touches. Cut costs. We handle the full lifecycle from first fulfillment to final disposition — enabling economies of scale that a fragmented provider network can’t match.

360K sq ft across 4 strategic North American locations. 100% of US customers reached via UPS 2-day ground.

Proven at scale

Tested infrastructure. Real volume.

We deliver daily for the brands powering today’s connected world. Our infrastructure handles high-volume fulfillment and delivers industry-low repeat return rates.

Authorized Service Provider

As an authorized service provider for major OEMs, Contec handles reverse logistics, testing, and repairs for devices powering today’s connected world — with the certifications and expertise to do it right.

We partner with industry leaders

Forward & Reverse Logistics Customers

OEM Partners & Supported Devices

Introducing OmniTest

Automated
testing that
changes
the math.

OmniTest uses advanced robotics to test multiple connected devices simultaneously — distinguishing true failures from recoverable units, slashing turnaround time, and recovering more inventory back to market.

50%

Turnaround reduction

↑

Recirculation rates

↓

Unnecessary waste

Deployment models

TURNKEY

Contec-managed reverse logistics with testing at our sites

YOUR FACILITY

On-site deployment of compact OmniTest system in your facility

Learn More About OmniTest

Where we operate

Strategically positioned across North America.

Four distribution centers, 360,000 sq ft of capacity. Built to reach every U.S. customer without the overhead of a national footprint you don’t need.

Schenectady, NY HQ & R&D
Charlotte, NC

125,000 sq ft
Bloomington, IL

95–133,000 sq ft
San Jose, CA

50,000 sq ft
Brownsville, TX

54,000 sq ft

100%

of US customers reachable
via UPS 2-day ground

Get in touch

Let’s talk about your supply chain.

Tell us what you’re working with. We’ll show you where the value is and how Contec can help you recapture it.

sales@gocontec.com

gocontec.com

Schenectady, NY · Charlotte, NC · Bloomington, IL · San Jose, CA · Brownsville, TX

Name

Company

Phone

I represent a…

Area of interest

Message

Or email us directly at sales@gocontec.com

We transformconnected technologysupply chains.